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Privacy Policy

2 Security and Privacy Policy

2.1.  We will only send your personal  information such as i) name ii) email ID iii) telephone number to third party companies should you request a call back from a company promoting their offer(s) on the portal. By filling in the request call back form and submitting it, you consent and agree that your personal information will be sent to the company in question so that they can contact you directly, either by mail or phone in order to respond to your interest in their product or service.

2.1.1. The Customer is responsible for maintaining the confidentiality of his account and password obtained upon registration and for restricting access of third parties to his account. The Customer agrees to accept full responsibility for all activities that occur under his account and/or through the use of his password.

2.1.2. During registration on the Portal, the Customer will be asked to choose a login name and a password to access his account. His email address will be used as his login name.

2.1.3. If the Customer forgets or loses his password, the password can be reset online.

2.1.4. The Customer should change his password on a regular basis.

2.1.5. The Customer should be cautious with automatic sign in; and must refrain from checking the “remember me” option on the application form screen if he uses a shared computer.

2.1.6. The Customer should notify his Bank immediately when his bank card is lost, stolen or expired.

2.1.7. The Company implements security measures to protect personal information of the Customers during payment transactions. All information pertaining to any transaction on the Portal is encrypted using Secure Socket Layer (SSL) protocol before transmission. This Portal secures the Customer’s private information using a SSL Certificate.

2.1.8. If the Customer updates any of his information, the Company may keep a copy of the information that the Customer originally provided in the Company’s sarchives for reasons as documented in this Policy. The Customer can view and modify his personal information by clicking on the Portal option “My Account”.

2.1.9. The Company may also share the Customer’s data with its banks and other authorized persons for the purpose of processing the online payment transactions.

Privacy

2.2.1. The Company undertakes to protect the information provided by the Customer in compliance with the Data Protection Law of Mauritius.

2.2.2. By visiting the Portal, the Customer accepts the practices described in this Security & Privacy Policy and consents to our collection, use, disclosure and retention of his personal information as described in the Terms and Conditions.

2.2.3. The Company will receive and store any information the Customer enters on the Portal or provides in any other way. The Company shall use the information that the Customer provides for such purposes as responding to his requests, customizing future shopping for him, improving its stores, and communicating with him.

2.2.4. Cookies

The Company automatically collects certain personal information when the Customer is using the Portal and mobile applications, such as the customer’s IP address, browser type, operating system, mobile carrier, ISP, URLs of sites from which the Customer arrives or leaves the Portal and/or mobile applications and sites that have embedded the Company’s platform technology. Through cookies and other technologies the Company is able to recognize the Customer as an existing or registered user of the Portal and/or mobile application. A cookie is a tiny data file that resides on the Customer’s computer, mobile phone, or other device, and allows the Company to recognize the Customer when he returns to the Portal using the same computer and web browser.

2.2.5. The Company may use the Customer’s personal information as follows: – To better understand the Customer’s needs and to provide a better overall service by contacting the Customer in relation to the Products and Services provided by the Company. – To inform the Customer about deals and promotions that the Company may have, by sending promotional materials or details by e-mail or post. – To contact the Customer regarding account status, changes to the Terms and Conditions and other matters relevant to the underlying services. – To fulfill the Customer’s transaction requests, and to deliver the ordered products to the Customer. – As requested by law.

2.2.6. The Customer’s personal information can only be disclosed to third parties where 

2.2.7. Despite our best endeavour, the Company makes no warranty that:

  1. The Portal will meet the Customer’s requirements or will always be accessible;
  2. The Portal will be uninterrupted, timely, secure, error-free or free from computer virus or other invasive or damaging code;
  3. The results that may be obtained from the use of the Portal will be accurate or reliable;
  4. The quality of any products, services, information, or other material purchased or obtained by the Customer through the Portal will meet his expectations; and
  5. Any errors in the Portal will be corrected.

Product & Services Policy 

3.1. Online purchase (for purchase products)

3.1.1. The Customer must be a registered Customer (kindly refer to the Registration Policy) to be able to make online purchases and payments.

3.1.2. Payment for Products & Services shall be made in local currency (Mauritian Rupee).

3.1.3. The Customer can choose from the following payment methods at the moment of placing an online order:

  1. a) JUICE By MCB
  2. b) or any other means provided by the Company

3.1.4. Value Added Tax (VAT) is included in the showcase price.

3.2. Notifications on successful / failed Transactions

3.2.1. A confirmation including a receipt of the transaction (the “Transaction Receipt”) will be sent to the Customer‘s e-mail account upon successful online payment for Products & Services purchased and/or postpaid settlement at the moment of delivery.

– The Transaction Receipt will have a unique identification number to the transaction.

3.2.2. The Customer can view order history of his account at all times by logging into ‘My Account’ accessible on the Portal.

3.3. Prices

3.3.1 Our products are sold at the price advertised on the website at the time of your order. We reserve the right to change the prices at any time, prior to the confirmation of your order. All prices are listed in Mauritian rupees.

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